Hi,


I am a Staffing Specialist for USTech Solutions, a global company specializing in staffing both Consulting and Full Time positions.



If you are interested in the opportunity listed below, please forward your updated resume along with current contact information, or perhaps you can recommend someone who would be interested in this position.




Title: HC - Technician - HW (Wilmington, MA)
Location: Wilmington, MA

Duration: 3+ months extendable - ongoing

Travel required: Yes

Miles per week: 500



Required Skills:

· Strong customer service skills

· Flexibility

· Good working car - - must be comfortable with the wear & tear on their car, and the higher risk of an accident, that is associated with field work

· Polished, professional, strong communication skills

· Focus on the job

· A+ certification

· Up for a challenge – job requires FT techs to complete 6-10 calls/day and PT techs to complete 4-6 calls/day



Contractors are paid for the hours that they work. All techs MUST keep an accurate log book and record accurate hours in the time reporting systems. Hours can fluctuate each day, depending on the service call volume in an area. Hours per week are typically between 20 and 40.



*The technician’s “commute” to work is the distance from his/her home to his/her primary parts pick-up location. If tech is asked to travel to a farther pick-up site, he/she will be reimbursed for every mile beyond the distance of their “commute.”



Techs may be asked to drive up to 1000 miles/week, although this is not the norm. FLEXIBILITY is a big requirement of this job!! Tech will be reimbursed for mileage, parking and tolls.



Techs will be required to purchase the tools required for the position and will be reimbursed by Client. If the contractor is terminated or resigns from the position, he/she will be required to return the tools to Client.



New techs are required to complete Client certifications required by Client. The certifications are paid for by Client.



Benefits of the job:

· FREE Client certifications (paid for by Client)

· Great resume builder – Client and its customers are 2 of the largest IT companies in the world





Daily job duties:

· Receive call schedule on Client’s PDA device. Tech is required to check PDA first thing in the morning and throughout the day. It is best for the technician to print out the call schedule on his/her home computer before starting the day

· Technician reports to FedEx location at 9 AM to pick up parts for the day.

o The drive to the “primary” parts pick-up site is the tech’s “commute.”

o Mileage is reimbursed from when the contractor leaves the parts pick-up site in the morning until the technician reaches their home OR their “commute distance” on the way home (whichever is shorter)*

· Technicians are required to call all customers and schedule their service calls for that day by 12 Noon

· Technician drives to customer sites to perform Client HW break/fix (on laptops and desktops) and troubleshooting (Note: Customers may work from an office or at their homes)

· Technicians are required to put notes on each call in the ClickSchedule system









Syed Abdul

Tel: 781-786-2060

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Website: www.ustechsolutions.com